Central London (W1), Central London, W1S 4NP

The Arts Club, one of London's most renowned private members' clubs, is looking for a talented and charismatic Assistant Manager to join our dynamic team, situated in the heart of Mayfair.

- Located in the heart of Mayfair, The Arts Club is one of London’s most renowned private members’ clubs – a discreet sanctuary for those with a passion for the arts, literature, music and culture.

The ideal candidate will have previous experience of the role in a similar environment and a friendly, customer-focussed demeanour.

We are looking for someone who is:

·Ideally you will have at least 3 years experience working as an Assistant Manager in similar type of property.

·Highly personable, passionate about delivering 5* service and thrives in a busy working environment where no two shifts are ever the same.

·Passion for hospitality with a friendly disposition to smile

·Reliable, professional and good team player

·Excellent communication skills with good spoken and written English

The Main Responsibilities include

· Making reservations and the provision of customer service to members over the phone and emails for the club.

· To ensure the general smooth running of the office in line with the Club standards and the SOP manual.

· To ensure the provision of customer service to the standards expected by the Club.

· To be constantly aware of member’s needs, scan the room and strive to create the right environment.

· To carry out team briefings and training as required.

· To ensure the performance standards of the team are maintained.

· To carry out data maintenance as and when requested to do so.

- Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.