Job Description

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

The Business Development Senior Analyst – CRM & E-Marketing is an integral part of Latham’s Business Development team. This exciting new global role will be responsible for working closely with the Business Development Manager – CRM & E-Marketing to support and advance the firm’s CRM & E-Marketing initiatives as part of the firm’s Marketing Technology strategy. A varied role, it will include supporting on project management, analysis, training, implementation, and communications, while collaborating closely with colleagues across Latham & Watkins on all aspects of delivering CRM & E-Marketing projects successfully to support the strategic objectives of Business Development as well as individual partner goals. This role will be located in our London office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Other key responsibilities include:

• Proactively promoting the usage and adoption of the firm's CRM system by developing and executing comprehensive adoption strategies; this includes organizing training sessions, creating user guides, and providing ongoing support to encourage staff across all levels to fully utilize the CRM's capabilities
• Acting as a primary point of contact for EMEA jurisdictions, offering expert guidance and support in CRM management and e-marketing functions; this entails collaborating with international teams, understanding regional nuances, and adapting strategies for maximum effectiveness
• Managing and executing e-marketing campaigns for EMEA jurisdictions, from delivery to performance analysis; this role plays a vital role in maintaining consistency in messaging and branding across various regions
• Helping support the building of a process and/or leveraging systems and tools to identify opportunities to enhance Business Development workflows
• Supporting on data analysis and the creation of powerful and compelling reports and presentations summarizing data for the firm; this includes assisting with preparing and delivering reporting for the firm’s leadership to support strategic decision making

We’d love to hear from you if you:

• Possess very strong attention to detail, and the ability to work methodically
• Demonstrate solid communication skills, both written and verbal, including effective interpersonal communications and the ability to interact with people at all organizational levels; have a flexible, ‘can-do’ attitude
• Are seeking a unique opportunity to drive positive change, provide instrumental support in the implementation of a new CRM system and have a direct impact on the business functions of a leading global law firm.

And have:

• A Bachelor’s degree
• Relevant experience supporting business development or marketing initiatives
• Proficiency in CRM platforms, including Microsoft Dynamics (Peppermint experience, preferably)

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• A pension plan
• Wellness programs
• Employee discounts
• And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.

Skills Required

• Communication Skills