We have an exciting opportunity for a Cash Collection Team Leader to join our Finance team. This role is based in our Head Office in Central London (NW1 4LJ), with a hybrid working model. We are also offering a competitive salary of up to £45,500 per annum plus a fantastic array of benefits.

Established in 1932, The London Clinic is one of the UK's largest private hospitals, with 8 state-of-the-art facilities located in the heart of London's medical community around Harley Street. We have circa 1350 employees, and we are dedicated to providing our patients with expert, individualised treatment and care. We cover a comprehensive range of services, including complex medical and surgical procedures plus a range of cancer services. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us deliver our three core values of 'We go further', 'We work as one' and 'We personalise care.'

Job Profile

The Cash Collection Team Leader will manage a range of duties relating to cash management and Credit Control within the Billing and Accounts Receivable team whilst engaging with, supporting and partnering with Outsourced Partners (3rd party collection agents).

• Job Type: This is a full-time, permanent position working 37.5 hours per week.
• Salary: £42,000 to £45,500 per annum
• Location: 1 Park Square West, London, NW1 4LJ (Baker Street and Regents Park stations) - this role will offer a hybrid working approach.

Key Duties

• Manage a portfolio of accounts in order to ensure cash collection is met.
• Maintain and strengthen relationships with internal customers, as well as external customers
• Provide support to the Head of Billing and Credit and provide reports where necessary in line with Credit Control requirements.
• Supervising the cash collection team of 12, plus one cashier, with responsibility for cash collection from private patients, insurers, sponsors, embassies and companies (B to B and B to C).

Skills & Experience

• A minimum of 3 years supervisory experience, managing a team of cash collection staff and functions within.
• Driving team development through learning and training initiatives. Encouraging personal growth and development.
• Experience in the health care sector/medical insurance desirable.

The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community.

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.