Job Description

Reference 48208

Community Mental Health Support Worker

Shropshire and Oswestry

£(phone number removed) per annum pro rata

Varied hours up to 37.5 per week

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.

The Group consists of;

• Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
• Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.

Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.

We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do. 

About the role

Due to continual growth within our Shropshire Mental Health services, we are currently looking to recruit a Community Support Worker. The role will be based in the community where we currently support customers in Shrewsbury, Oswestry, Market Drayton, and surrounding areas of Shropshire. Our customers are supported within their own homes and our supported tenancy services.  Our aim is to provide a person-centred approach for everyone.

 Demonstrating a commitment to safeguarding in line with policy and procedures you will support customers with life skills and empower them to build successful relationships within their community as they develop skills to better manage their health and well-being and increase levels of independence as they grow in confidence and manage their tenancy.

All our customers are respected with a person-centred approach and the support we give is customised to how they wish to spend their time with you. This could include going to sporting events and arenas, shopping, doctor appointments, voluntary work, social groups and more.

The role is also covered by some milage costings towards your Journeys between visits.

Skills Required

• Customer service