Job Description

Car essential

Please only apply if you have a driving licence and access to a car.

This roles requires travel across Guildford and Surrey. Business mileage will be reimbursed in accordance with Riverside policy.

For your application to be considered please ensure you attach a current CV and cover letter.

Applications may close before the deadline, so please apply early to avoid disappointment.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays 
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside: 

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. 

Application Process: 

If you share our values and are excited about making a significant impact as the Concierge Assistant, we encourage you to apply with your CV and cover letter. 

We encourage you to apply even if you don't meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience.

The difference you will make as a Concierge Assistant

This role is based at Vaughan House in Guildford. You will travel across the Guildford and Surrey area to different properties to ensure the overall safety and security of the properties and respond to faults as discovered.

You will also monitor access to schemes and visitors and meet the requirements of health and safety policies and practices, reporting incidents and anti-social behaviour.

About You

We are looking for someone with:

• A driving licence and access to a car. This roles requires travel across Guildford and Surrey. Business mileage will be reimbursed in accordance with Riverside policy.
• Experience of working in a customer focused environment
• Ability to demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required
• Commitment to equal opportunities and promoting non-discriminatory practices in all aspects of work you undertake.
• Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working

Skills Required

• Communication Skills