Job Description

Job description:

Müller has been a loved brand in the UK for over 30 years. It’s a household name – and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year.

Müller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: • Competitive Salary • Bonus scheme • Health Care Package • Contributory pension plan • Life Assurance • Employee Assistance Programme • Generous annual leave increasing with service • Flexible benefits programme • In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store.

We are currently recruiting for a Credit Controller to join our Shared Service Team who are based at our Telford site.

Credit Controller key responsibilities will include:

• Perform effective proactive & reactive debt collection predominately by e-mail, telephone and through customer portals to improve cash flow by reducing DSO.

• Reconciliation of customer payments & accurately maintaining the sales ledger.

• Ensure customers payments are in-line with payment terms.

• Provide promotional management support to commercial colleagues

• Early identification & resolution of potential & current issues, including invoicing, price & delivery queries.

• Communicate and influence the resolution of queries with commercial business partners.

• Monitoring customer trading to ensure accounts remain within their approved credit limit.

• Communicate relevant information to the management team of all key issues.

• Ensure processes are maintained & performed accurately and in accordance with policy.

• Perform month end processes where required with completion of reporting requirements.

• Consistently provide a high level of service to our external and internal customer's.

• Support the business & management team with project work when required.

Credit Controller key skills & experience:

• Financial systems (SAP)

• FMCG/banking Experience

• Confident Negotiating skills

• Understanding of finance processes

• PC literate (Microsoft Office Essential) Intermediate/Advanced excel skills

• Understanding/enforcement of Business Compliance Policies

• Accurate and analytical
• Excellent organizational skills Personal Qualities

• Continuously looks for ways to improve cost/service/quality

• Self-motivated - demonstrate determination and a can-do attitude

• Ability to build effective working relationships – internal & external

• Able to bring energy during positive & challenging times

• Be persistent and resourceful and make things happen

• Confident & able to hold others to account for commitments

• Brings issues to the surface as they occur gaining a resolution quickly

• Ability to support & adapt quickly to change in systems & process

Skills Required

• admin