Reference 57873
Day Concierge (7am-3pm weekends)
Birmingham
£9477.00 per annum
15 hours per week
About the role
We are looking to recruit a Weekend Day Concierge at Ferndale Transition Centre. The role is to provide reception duties (door entry and telephone), monitor building security, monitor health & safety, and provide cleaning services to the building.
Functions to customers as part of the service include appointment booking, post/letters management and activities and wellbeing services.
In-line with incident and safeguarding processes raise any concerns and report these in line with Policy and Procedure.
You will also receive visitors and customers at reception and support them in a professional, polite, and courteous manner whilst dealing with all routine enquiries.
The role will:
Undertaking routine building checks to ensure security
Carry out health and safety checks.
Carry out cleaning duties to ensure tidiness of building.
Void clean properties ready for the next occupant
Monitor CCTV, as well as keeping accurate and appropriate recordings of activities undertaken throughout the night.
The role will require you to lone work for the duration of the shift although managers, support staff and partner agencies may be in the building at the same time.
The benefits;
About You
Experience of working within a security environment
• Strong risk assessment skills
• Proactivity, with the understanding of issues vulnerable people may face
• Ability to lone work
• Communicate effectively; verbally, non- verbally and in writing
• Sensitively adapt language and communication style
• Ability to develop and establish relationships with all
• Ensure confidentiality relating to customers and staff
• Solving problems using own initiative
• Experience of working with multiple stakeholders
• Produce high quality documentation when requested
Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.
The Group consists of;
Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.
We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.
By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do.
As a Disability Confident Committed Employer, we have committed to:
Applying
All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.
All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.
Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).
Trident Group provides homes and services to vulnerable people, whilst maintaining a cost effective and sustainable business.Trident has over 50 years of delivering homes, services and innovation to over 6,000 people in just over 3,300 homes in some... Read More
