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eCommerce Executive - Operations - Euro Car Parts (Tamworth Store)

Date Posted: Dec 28, 2023
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Job Detail

  • Location:
    , Scotland, United Kingdom
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Experienced Professional
  • Positions:
    4
  • Experience:
    2 Year
  • Gender:
    No Preference
  • Degree:
    Bachelors
  • Apply Before:
    Mar 02, 2024

Job Description

Company description:

Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts. While we continue to focus on our customers across our three key markets (trade, retail and collision), stocking over 100,000 different parts and operating from 280 branches across the UK and the Republic of Ireland, our key focus is on our colleagues – we recognize that our people are our greatest asset.

We currently employ over 9,000 colleagues; from logistics and supply chain, to indoor or field based sales, or finance and legal, to marketing, communications and HR - the world really is your oyster when you work for LKQ Euro Car Parts.

As part of LKQ Europe and wider LKQ Corporation, a Fortune 500 company and market leader, there are ample opportunities for ambitious individuals to flourish and grow; both personally and professionally.

Developing our people is part of our core values at LKQ Euro Car Parts; you don’t just get a job, you get a career when you work with us. Our teams are committed to championing your success, because when you deliver great, so do we.

Job description:

Job Overview

The eCommerce Executive will report into the eCommerce Manager (Merchandising & Operations) for B2C and will be responsible for managing and implementing the fundamentals of our online platforms and driving KPIs.
This opportunity would suit an individual looking to develop a well-rounded digital career in a business with significant growth ambitions. The ideal candidate will have a firm understanding of where digital touchpoints lie in a B2C business model.
 

Why work for LKQ

We are a people first organisation – for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As part of a $13bn global organisation, we have a number of exciting roles at local, national and even international levels - all with a highly competitive package. With many of our roles, we are happy to talk about flexible working options too. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role.

Key Responsibilities
  • Supporting with analysing data and insights for reporting purposes
  • Weekly competitor analysis
  • Briefing and managing all online / app content
  • Administration of the retail trade plan
  • Responding to ad hoc customer service queries
  • Continually look to improve the customer experience
  • Main relationship holder with operational teams across the business & ownership of mail order forecasting 
Skills and Experience
  • Knowledge of a B2C environment and digital touchpoints
  • Proven track record of analysing eCommerce KPIs & ideally experience with systems such as Google Analytics, Adobe Analytics etc.
  • Demonstration of a customer-first mindset in all decision making
  • Experience working cross-functionally to deliver an omnichannel experience 
  • Strong understanding of key eCommerce KPIs
  • Experience using relevant systems such as a CMS and/or an ERP
  • Ability to self-motivate and work independently 
  • A team player who thrives in an environment where innovation and collaboration are crucial to success
  • Experience with agile ways of working including a rapid test and learn approach

LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world-class logistics operation in the UK and Ireland. But we’re so much more than just a parts supplier – we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future.

Benefits

What we offer

• Pension
• 25 days annual leave
• Hapi-benefits (retail discount)
• Staff discount
• Employee Assistance Programme
• A flexible approach to home/office working
• Annual bonus

Skills Required

Company Overview

, England, United Kingdom

About The Company LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world-class logistics operation in the UK and Ireland. But we’re so much... Read More

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