Job Description

Office Accounts Administrator

Fixed Term Contract (6 months)

Competitive + Benefits

Surrey


This role requires flexibility during our busy season is key with regards to hours and days worked.


Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties, we maintain are presented to the highest standard possible.


This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.


We are looking for an Office Accounts Administrator to undertake the following duties on a day-to-day basis:


Key Responsibilities


* Processing payments, invoices and receipts and entering data into databases then filing hard copies

* Preparing clients financial statements ready for Manager's final approval

* Collating and putting in date order a file for presentation of expenditure to be given to the Client

* Verifying the accuracy of weekly expenditure as received from accounts department and alerting them of any fraudulent transactions or discrepancies

* Making sure all receipts are accounted for and correctly assigned to clients

* Produce a variety of reports for management using Excel

* Processing refunds and any other adhoc duties

* Maintaining up to date and accurate records

* Accounting for daily bank activity

* Updating relevant spreadsheets in given deadlines

* Highlighting areas for improvement to prevent re-occurring problems

* Communicating with suppliers when required. This may include resolving issues and liaising in a courteous & professional manner

* Raising Client statements

* Providing a thorough checking system, ensuring all paperwork has been authorised, coded and keyed correctly

* To maintain a clean and organised work place at all times

* To ensure a professional approach is undertaken in performing duties when interacting with clients, colleagues and external providers, with particular emphasis on maintaining confidentiality.

* To provide excellent customer service to all visitors and callers

* Ensure a professional approach is always delivered with particular emphasis on maintaining confidentiality

* Liaise regularly with colleagues, supervisors and managers to ensure an efficient and effective service is delivered to the client at all times

* To carry out any other reasonable requests as instructed by Management

* Provide a highly customer focused service to the company and client at all times

* Adhere to all Company policies and procedures, particularly in regard to health and safety

* Any other duties as and when required which could include the following;

* Assist with any client purchasing requests, including online, local, and traveling in order to hand pick items requested by the client

* Receiving deliveries and ensuring they are correct

* Ensure that goods in are marked off on the order forms

* Pack with care and organize shipping of any items that need to be sent to Client

* Identify and organize the safe packing of any hazmat items separately to those of a safe nature

* Assist with any visa applications

* Assist with restaurant booking

* Booking and viewing hotels for suitability

* Help with any party planning and marquee hire

* Accompanying Clients to appointments, hospitals, opticians etc and animals to vets if required

* Organise cars, drivers and security as requested

* Carry out word processing, filing and any relevant computer-based administration including accurate job logging on company system

* Provide cover for colleagues during periods of absence

Knowledge/Experience/Skills/Abilities

* Previous office administration experience

* Previous experience processing invoices and dealing with stock control

* Strong IT skills including high competency with MS Office, particularly Word, Excel and Outlook, and the internet

* Strong numerical skills

Personal Attributes

* Highly conscientious

* Strong time management, organisation and planning skills

* High level of written and verbal communication skills across all levels

* Enthusiastic and self-motivated with the ability to use their initiative

* Highly flexible and adaptable

* Can work under pressure with the ability to meet strict deadlines

* Reliable and punctual

* Highly professional and presentable

* Able to work well in a team and unsupervised

* Extremely confidential and discreet

* Can follow instructions in a cooperative and accurate manner

* Logical and systematic

* Multi-task orientated - ability to administer work efficiently and timely across various projects simultaneously

* Highly level of customer service with an excellent telephone manner

Skills Required

• COMMUNICATION
• Management