Job Description

Global Specialist Services Case Manager

Bank position: £24.40 p/h

Full Time/Permanent

We are looking for a Case Manager in The Global Specialist Services (GSS) Your role within the team is to conduct, intake, assessment, referral and signposting with each individual customer contract. You will also be conducting 1:1 and group sessions of counselling where a client will benefit from ongoing therapy through our services.

The GSS team work with clients in all locations covering work and home life issues but often focused on psychological trauma experienced in the line of work.

What you will be doing as the Case Manager:

• Management of complex and trauma-focussed cases and specialist referrals. Including EMDR and Trauma Focused CBT.
• Providing full case management/briefing to international network practitioners on contractual requirements and the focus of the clinical work.
• Undertaking client need and clinical assessments for individuals, groups and organisations across the globe.

To be our Case Manger you will have:

• Understanding of client relationships and maintaining positive and proactive communication styles, Accredited BACP/UKCP (or equivalent) practitioner.
• Experience in and ability to deliver clinical assessments for psychological support.

This role requires an experienced clinician able to work flexibly with varied needs, contracts and time pressures whilst understanding the impact of culture on mental health and psychological support. Having experience working with groups and handling complex and trauma focused cases is desirable.

CiC helps organisations to perform better by improving the well-being and psychological health of their people. We do this by actively listening to our customers needs and providing a fully tailored solution. Our team of well-being experts and clinicians work hand in hand with organisations to create a programme of support to resolve staff issues such as absence, retention and poor collaboration and drive a better, happier, more engaged workforce who pull together in the same direction.

Why Join Us?

At CiC, we enable a dynamic and ambitious environment where your ideas matter. You'll have the autonomy to drive performance and shape our services, contributing to our growth and success. Our open culture encourages innovation and excellence, providing you with the platform to thrive and make a meaningful impact on workplace well-being worldwide.

If you're dedicated, flexible, enthusiastic, and driven by success, join us at CiC Wellbeing. Be part of our journey in creating healthier, happier, and more productive workplaces globally.

CiC Wellbeing: Enhancing Workplace Well-being, One Solution at a Time.

If you believe you have the skills, experience, and passion to excel in this role, we'd love to hear from you. Apply now to become our Customer Account Coordinator and make a difference in workplace mental health!

Skills Required

• Communication Skills
• MS Office