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Italian Customer Service Advisor - Elevation Recruitment Group

Date Posted: Jun 05, 2024
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Job Detail

  • Location:
    Rotherham, England, United Kingdom
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
  • Positions:
  • Experience:
    2 Year
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Jul 16, 2024

Job Description

Benefits:

• 33 holidays (inc Bank Holidays)
• Free parking onsite
• Great working environment

Are you fluent in Italian and passionate about delivering exceptional customer service?

Elevation Recruitment Group is delighted to be working with a key client based in Rotherham, who is seeking an enthusiastic and dedicated Italian Speaking Customer Service Advisor to join their dynamic customer service team.

Italian Customer Service Advisor Key Responsibilities:

  • Responding to customer enquiries via phone, email, and chat in both Italian and English
  • Providing accurate information regarding products and services
  • Resolving customer issues in a timely and efficient manner
  • Maintaining up-to-date knowledge of company products, services, and policies
  • Collaborating with team members and other departments to ensure customer satisfaction
  • Documenting customer interactions and updating customer records

Requirements of the Italian Customer Service Advisor:

  • Fluency in Italian and English (both written and spoken)
  • Previous experience in a customer service role is preferred
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work in a fast-paced environment

If you are an Italian-speaking individual with a passion for helping customers and want to be part of a dedicated and professional team, we want to hear from you!

Benefits

• 33 holidays (inc Bank Holidays)
• Free parking onsite
• Great working environment

Company Overview

Rotherham, England, United Kingdom

As an integrated group of multi-disciplined recruitment specialists, we are deliberately dedicated to our clients in Yorkshire, Lincolnshire and the East Midlands. Stable, secure and successful, we are now one of the UK’s fastest-growing independent... Read More

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The heriot Building, Doddss close, Rotherham, South Yorkshire, S60 1BX