Job Description

Parcel Operations Manager

Job Introduction:

Elevation Recruitment Group is seeking a dedicated Operations Manager for our Rotherham based client. Join a tight-knit, well-trained team delivering essential services to the local community, with a competitive salary and excellent benefits.

Role Responsibility:

As an Operations Manager, you will manage the resources and work processes of your department effectively to meet contractual obligations. Your role involves continuously monitoring and improving service levels, productivity, profitability, and security within company guidelines. You will achieve results through the support and development of Section Managers and their teams.

The Role:

Reporting to the General Manager, you will oversee the overall development, financial improvement, and coordination of operational processes at the site. Your success will be measured by improvements in service, quality, cost, and budget control KPIs. You will support functional departments in delivering operational excellence and stability.

As the most senior person on site, you will manage the team, ensure adherence to HR policies, and drive best practices. You will motivate employees, enhance productivity, and support Section Managers in policy administration.

The Ideal Candidate:

To be successful, you must have experience in transport logistics, financial operations, or a similar management role within a modern manufacturing environment with Continuous Improvement/Lean Methodologies. You must demonstrate:

• Managerial experience in an operational setting, ensuring timely, quality, and cost-effective service delivery.
• Ability to define, measure, and analyse processes, identify improvements, and manage projects to completion.
• Structured root cause problem-solving experience in a fast-paced environment.
• Line management experience, with leadership and staff development skills, preferably in a unionised environment.
• Excellent communication and instructional skills.

Desirable but not essential qualifications include budgetary (P&L) capability, proficiency in time and project management, experience in cultural change, acquisition integration, new product introduction, and fleet maintenance/engineering contracts. A National Road Haulage CPC holder and thorough knowledge of transport legislation are advantageous.

Security Criteria:

• Ability to pass a criminal record check, personal credit, and ID check.
• A verifiable 10-year employment/unemployment/educational history.
• Willingness to undergo airport-style searches at our premises.
• Comfort working in a secure and confined environment.
• An SIA licence is beneficial but not essential.

Training and Development:

We provide all necessary training and support to help you thrive as a key member of our team. Our culture promotes internal advancement, offering benefits such as:

• Pension scheme
• Life assurance
• Flexible working policies
• 24/7 access to online GP, mental health support, and virtual wellbeing
• Health Cash Plans
• Corporate perks and discounts
• Payroll giving
• Training and Development Opportunities (including Apprenticeships in England)

Skills Required

• COMMUNICATION
• Management