Become a Londoner
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards potential. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.
At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Reception Team Leader for Our 5-Star super-boutique The Londoner Hotel.
Overview:
An amazing opportunity to join our5-Star super-boutique The Londoner Hotelas a Reception Team Leader.
As a Reception Team Leader, you will be responsible for meeting and greeting our guest, including check and check out procedures and dealing with guest enquires.
Supervising the reception team to ensure they exceed guest expectations.
Ensuring a high level of customer satisfaction is delivered all times in line with our core values and standards, exceeding guest expectations.
About You:
Previous hotel reception supervisory experience required ideally within a 4- or 5-star hotel operation.
Previous experience of IT applications including Opera, Office 365.
Demonstrates excellent attention to detail and customer service skills.
Impeccable command of the English language both written and spoken.
Company Benefits Package:
Competitive salary
28 days Holiday per annum including Bank Holidays increasing with long service
Complimentary hot meals, salad bar and unlimited beverages provided daily
Recommend a Friend Scheme of up to £500 per friend recommended.
Annual complimentary night stays within our hotels
Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
Access to a discount platform for all of the most popular stores and outlets
Auto enrolment into our company pension scheme
Regular social events across all hotels
Annual company recognition events held in January each year
Wellbeing champions across all of our hotels
Access to our company doctor for medical appointments and occupational health support
Access for all hosts to our online learning platform Edwardian Academy
Opportunities for promotion and a wide range of training programs to support your development
Competitive salary
28 days Holiday per annum including Bank Holidays increasing with long service
Complimentary hot meals, salad bar and unlimited beverages provided daily
Recommend a Friend Scheme of up to £500 per friend recommended.
Annual complimentary night stays within our hotels
Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
Access to a discount platform for all of the most popular stores and outlets
Auto enrolment into our company pension scheme
Regular social events across all hotels
Annual company recognition events held in January each year
Wellbeing champions across all of our hotels
Access to our company doctor for medical appointments and occupational health support
Access for all hosts to our online learning platform Edwardian Academy
Opportunities for promotion and a wide range of training programs to support your development
The Londoner’s restaurants and bars reflect the city’s eclectic dining scene. Elegant Japanese cuisine features alongside a contemporary take on the French Mediterranean. Bright and airy spaces for breakfast and brunch contrast intimate cocktail and... Read More
