Job Description

VRF (phone number removed)

RSAP Navigator x2

Birmingham, B1

Fixed Term until 31/03/2025

£26,966.00 per annum (pro rata)

37.5 hours per week

About the role

We are currently looking to recruit an RSAP Navigator for a fixed term contract within our Homeless/rough sleeper service

The role of the navigator will involve identifying and engaging with customers who are eligible for the RSAP model of support, they may be single people or childless couples who are rough sleeping, homeless or at imminent risk of rough sleeping; they may present as challenging and difficult; and are likely to have multiple and complex needs which make finding, securing and maintaining accommodation impossible or extremely difficult.

We are looking for individuals who will work to engage customers who have a history of disengaging from services, using a variety of techniques and approaches to build a relationship and develop a support plan. Staff will meet the customer's needs first in supporting them to reach their personalised goals, make informed decisions, and achieve a greater level of stability and independence.

Key responsibilities:

• Develop and maintain relationships with customers to enable person-centred support promoting choice and wellbeing. This will be done through regular contact including visits to customer's homes and appropriate community settings
• Be adaptive and flexible, resilient to challenges and rejections, to support the stability and progression of customers in order to achieve personalised outcomes
• To offer advice, guidance and support on ways in which substance misuse and other harmful activities can be practiced more safely. This includes anticipating and supporting the reduction of harmful challenges whist maximising opportunities

The role will involve working to a shift pattern offering support to customers from 8am till 8pm as well as working weekends. 

Skills Required

• COMMUNICATION
• Management