Job Description

Immediate contract for an experienced Senior Data Network Architect with knowledge of Genesys Cloud to work for a leading System Integrator on a cloud modernization programme for a large banking client. Manage Data and applications with On-Prem suites while transitioning to the Cloud, in particular Genesys Cloud CX technologies.
Principal Responsibilities

• Determine business requirements and influence solutions towards the Infrastructure future state model.
• Ensure logical design contributes to technology objectives while exploring potential demise opportunities and considering service placement requirements.
• Additional responsibilities include managing the infrastructure services, vendor engagement, and product lifecycles.
• Work with Solution Architects to optimise the portfolio of infrastructure services used, driving operational improvement & cost efficiencies for documenting the architecture & and designs which align with overall technical strategy to accelerate production roll-out.
• Work with Product & Platform Owners, DevOps teams, Architecture functions and other key stakeholders including Cybersecurity to ensure appropriate products & and solutions are identified that can be used/consumed by the bank.
• Accountable for ensuring compliance of the products and services with mandatory and regulatory requirements.
• Ensure service resilience, service sustainability and recovery time objectives are met for all the solutions delivered.

Qualifications

• A system engineering background with the ability to compare and contrast different solutions to meet a business requirement. Have conceptual functional and non-functional knowledge of some of the following areas:
• Broad technical understanding of Genesys Cloud CX technologies
• Hands-on experience leveraging omnichannel capabilities (IVR, Web Chat, Chatbot, Email) flows within Genesys Cloud Architect
• Security technologies such as firewalls, HSMs, proxy servers, IDS/IPS, network segmentation tools
• Networking (e.g. Cisco/F5 devices, TCP/UDP, Broadcast/Multicast, LAN/WAN, SDN)
• WAN technologies like Routers, SD-WAN, MPLS, etc
• LAN technologies like Switches, Wi-Fi, SDN, etc
• Network Security - Firewall, IDS/IPS, DDoS, Proxy, SASE, etc
• Network Services like DDI, Load Balancing, IP Address Management, etc
• Network Tools like Monitoring (Links & devices), Device & Performance management, etc
• Identity Access Management (e.g. Active Directory, LDAP, Privileged Access Management tools)
• Cloud technologies such as Google GCP, Amazon AWS or Microsoft Azure, as well as APIs, Kubernetes and the ecosystem. Knowledge and experience with Genesys Cloud CX
• University Degree in Computer Science, Information Technology or a related discipline or experience performing a similar role
• Strong communication and presentation skills, with the ability to effectively interact with different groups of stakeholders and external vendor

You will be required to go through background checks before commencing the contract.

Networking People (UK) is acting as an Employment Business in relation to this vacancy.

Skills Required

• Communication Skills