Job Description

The Senior Technical Program Manager (TPM) is the glue of engineering, product and business strategies working across the domains performing various functions whether that be within the product organisation or managing cross-functional Programs of work. You will utilise your technical expertise in handling constraints, improving quality or removing blockers within the development lifecycle.

• The mission is to harness agile ways of working and embed our strategic ambitions to successfully deliver change at scale. The key to the success of this role is building positive, trusting relationships through consistent, on-time delivery of solutions and effective communication in-line with the M&S Way. More specifically, the Senior TPM role is the embodiment of ‘own it and get it done’ with key responsibilities as follows:
• Lead complex and multi-disciplinary initiatives/Programs of work within a Product led organisation to deliver innovative product solutions
• Closely track and manage Product/Program execution progress to deliver planned outcomes, through sync up events providing visibility and transparency on progress through appropriate cadence and tools
• Create roadmaps and OKRs with Product Manager(s) and engineering teams to ensure alignment to strategic ambitions for M&S and driving a customer first mind-set in Tech
• Oversee and assure the technical development and release strategy, ensuring senior stakeholders are informed and act as point of escalation for key risks and issues
• Drive proactive dependency management between Product functions or domains to confidently plan and deliver integrated solutions
• Implement strong quality assurance and continuous improvement processes to minimise risks to Program delivery
• Able to foresee potential risks and issues, facilitate discussion and manage escalations
• Responsible for the technology budget and driving value for money in the smartest, most efficient way

Skills Required

• Strong Communication skills
• Leadership