Job Description

• Senior Technical Services Manager
• £65,000 - £75,000 p/a + robust benefits package
• Liverpool

I’m currently recruiting for a Senior Technical Services Manager to lead the hard-service maintenance delivery in an acute hospital in Liverpool. Managing a team of 40 (with 3 direct reports), we are looking for someone from either from a mechanical or electrical maintenance background to oversee operational delivery across all PPM and reactive works. With the 3 TSM’s reporting into the role, the Senior TSM will focus on KPI delivery and technical compliance across the estate – we are looking for someone who can build processes from the ground up to improve service delivery.

The role would suit someone with a strong operational background who can strategically lead the team, improving culture and service delivery while driving compliance on HTM’s through robust AP/CP appointments.

Duties of the role include:

• Management of a team of Technical Services Managers who in turn will manage a 24/7 engineering provision, providing strategic staff guidance and management.
• Owning and managing the engineering processes on site, ensuring a high level of service and that works re done in line with KPI’s and SLA’s.
• Analysis of KPI’s to identify improvements.
• Strategic management of the team, driving team culture as well as improvements of results and advancement of the estates.
• Working towards net zero targets, actively identifying opportunities to operate in a more energy efficient manner to reduce carbon footprints and make the estate greener in its function.
• Working closely with HTM’s to understand the depths of the contract and ensure technical compliance on the site-specific kit (including HV/LV, UPS, CHP, water, pressure systems, heating, chilling and refrigeration).
• Attend high level meetings within the business and with the client.
• Working alongside the SHEQ Manager to make sure all technical and hard services actions are completed in line H+S guidelines.
• Working alongside the contract performance lead to make sure KPI reporting is accurate and in line with the contract.

The ideal applicant will have the following skills and experience:

• Mechanical or electrical background (time served)
• Experience working in a healthcare environment with a strong knowledge of HTM’s.
• PFI experience highly advantageous or experience of complex contracts/KPI’s.
• Good people management skills.
• Strong strategic skills.
• Excellent communicator.
• Positive and motivated attitude to create a culture of going the extra mile and continuous improvement in the team.

Please note that applications at this stage are an indication of initial interest. Full job description and benefits package will be discussed directly with candidates prior to their cv being reviewed by hiring manager to ensure suitability.

Skills Required

• COMMUNICATION
• Management
• Project management