Job Description

Join our team!

Are you an experienced Staffing Manager, come and join our team!

This role sits within our Stadia division, catering to fans & visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client's needs with locally sourced seasonal menu's. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the most prestigious sports venues across the UK

Delivering excellent customer experience under the brand of Birmingham City FC & Elior UK

What you'll be doing...

Reporting to the Site Director, the Staffing Manager will prepare and implement a recruitment, retention and training strategy to ensure the best people are recruited and trained to provide an amazing experience and service at the venue during match days and events Club.

This will include:

• Identifying roles and business areas where recruitment and training is required and advertising, interviewing and recruiting as necessary.
• Working with department heads and the Site Director to identify training needs of all workers, ensuring that they have the skills and desire to service guests to exceptional standards and efficiency.
• Target towards a zero-agency requirement for all events, with additional focus on identifying areas where staffing budgets can be better controlled for the efficient management of the business.
• To ensure right to work checks are completed and ensure staff personnel files are maintained and up to date.
• To ensure staff training and records are maintained and up to date.
• To produce staffing lists for match days and events and accurate processing of payroll for all events.
• Support processing the payroll for all casual and full-time staff and recording sickness & holiday.
• To manage the distribution, control and standards of uniform across all departments for both sites.
• To manage staff check-in procedures for all match days and major events.

What can you bring?

In this role:

• Ability to lead, inspire and motivate a large and diverse team.
• Ability to work within a high-pressure environment through the creation of a strong sense of team spirit, instilling a hunger to be part of a winning team.
• Able to listen with empathy enabling impartial judgement, quickly establishing trust and rapport.
• Ability to adapt quickly to change
• A self-starter who is self-confident, logical, systematic and precise
• Excellent communication and relationship skills
• Experienced, strong and confident knowledge of EXCEL Spreadsheets, Word to produce costings. Also able to do Powerpoint presentations to Managers and staff

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality

Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

Skills Required

• Management
• Leadership