Supervisors will over-see the running of the busy sales floor, motivating the team of sales assistants to drive sales and excel in customer service. Our stores are often very busy, so really enjoying a fast-paced, sometimes high-pressured retail environment is essential. Supervisors are expected to coach team members to unlock their sales potential. Day to day, supervisors share their Pandora product knowledge with the wider team, run shop floor coaching sessions, and make sure store operations are running smoothly. Supervisors will lead by example, so will be set their own personal KPIs and sales targets.