Job Description

REF/ 61277

Team Manager 

Dudley Domiciliary Care

£26,194.96 per annum

37.5 hours per week

Permanent

About the role

Do you have the commitment and values to make a real difference to the lives of people with care and support needs?

We are seeking a warm, compassionate and proactive individual with a positive attitude to provide safe and empowering personalised care and support to our customers.

You must be committed to promoting the health and wellbeing of people with learning disabilities who also have complex health needs, and Autism.

You will assist the Registered Manager in the operational day to day management of the service by co-ordinating the provision of care and support.

You will guide, motivate and encourage your team to provide a quality service in line with Trident Group's Values, policies and practices in a person-centred manner, ensuring all quality standards are met, consistently. Can prioritise workload, manage your own time and meet deadlines.

Shifts include: 08:00-16:00 / 09:00-17:00 (Monday to Friday)

Weekends may be included for on-call purposes, on-call alternate one week every 3/4 weeks.

Additional shift cover may be required: 07:00-14:00/14:00-21:00/21:00-07:00 (staff absence)

The benefits;

• 34 days annual leave, plus the option to purchase up to 5 additional days
• Birthday leave
• New Home leave
• Life assurance (3 x salary)
• Employee Assistance programme
• Employee Wellbeing programme
• Flexible Working options

About You

In order to carry out this responsible and rewarding role you will need to have previous relevant experience, preferably gained in a supervisory or senior role involving the care or support of people in supported living, residential or domiciliary care provision. You will be a valued member of our management team and will have access to on-going training.

You must be flexible, energetic, reliable and be willing to embrace all aspects of the role including providing respectful personal care and support with all aspects of everyday living.

You will be professional and accountable, can communicate effectively with customers, their families, including health professionals, social workers and across Trident Reach - to meet the needs of the people we support.

You must hold a relevant Level 3 qualification in health or social care (such as NVQ or H & S C Diploma) with a good standard of written English and verbal communication.

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.

The Group consists of;

• Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
• Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.

Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.

We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do. 

As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible
• communicating and promoting vacancies
• offering an interview to disabled people
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
• at least one activity that will make a difference for disabled people

Applying

All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).

Skills Required

• COMMUNICATION
• Project management